Pagcor Login Privacy Policy for Filipino Players

When you register and use the pagcor login platform, we collect certain personal information that is necessary to operate your account and comply with Philippine regulations. This includes your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification purposes. We also collect financial information such as your GCash or Maya account details and bank account number when you make deposits or request withdrawals. During your sessions on the platform, we automatically gather technical data including your IP address, device type, browser version, and activity logs to ensure platform security and improve your experience. All information collected is limited to what is strictly necessary — we do not collect sensitive personal data beyond what is required for account management and regulatory compliance. If you contact our support team, we may also retain records of that communication to help resolve your concern more efficiently. You can review the full list of data categories we process by contacting us at [email protected].

The personal data we collect is used exclusively to provide, maintain, and improve the pagcor login platform for players in the Philippines. Your account information is used to verify your identity, process deposits and withdrawals, and ensure that only eligible players aged 21 and above can access the platform. Technical data such as IP addresses and device logs are used to detect suspicious activity, prevent fraud, and maintain the integrity of the gaming environment. We may use your contact details to send you important account notifications, security alerts, or updates about changes to our Terms and Conditions or this Privacy Policy. If you have opted in to receive promotional communications, we may also send you information about bonuses or platform features — you can opt out of these at any time through your account settings. We do not use your personal data for automated decision-making or profiling that produces legal effects without human review. All data processing activities are carried out in accordance with the Data Privacy Act of 2012 of the Republic of the Philippines.

We do not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data may be shared with trusted service providers who assist us in operating the platform, such as payment processors like GCash and Maya, identity verification services, and cloud hosting providers — all of whom are bound by strict confidentiality agreements. In certain circumstances, we may be required by law to disclose your information to Philippine government authorities, regulatory bodies, or law enforcement agencies, and we will comply with such lawful requests. If the platform undergoes a business transfer, merger, or acquisition, your data may be transferred to the new entity, and you will be notified in advance of any such change. We ensure that any third party receiving your data is held to the same data protection standards that we apply internally. We will never share your data with overseas entities unless adequate data protection safeguards are in place and the transfer is permitted under Philippine law. If you have concerns about a specific data-sharing arrangement, please contact us at [email protected].

We retain your personal information only for as long as it is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine laws and regulations. Account data is generally kept for the duration of your active account plus a minimum of five years after account closure, in line with anti-money laundering and financial record-keeping requirements. Transaction records, including deposit and withdrawal histories, are retained for at least five years to comply with regulatory obligations. If you request account deletion, we will remove or anonymise your personal data within a reasonable period, except where retention is required by law. Communication records with our support team are kept for up to two years to assist with dispute resolution and service improvement. Once the applicable retention period has expired, your data is securely deleted or anonymised so that it can no longer be linked to you. You may request information about the specific retention period applicable to your data by writing to us at [email protected].

As a Filipino player on the pagcor login platform, you have specific rights under the Data Privacy Act of 2012 that we are committed to upholding. You have the right to be informed about how your personal data is collected and processed, and to access a copy of the data we hold about you at any time. You may request the correction of any inaccurate or incomplete personal information in your account by contacting our support team. You also have the right to object to the processing of your data in certain circumstances, and to request that we restrict processing while a complaint is being investigated. If you believe your data has been processed unlawfully, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. To exercise any of these rights, please send a written request to [email protected] and we will respond within 15 business days.

The pagcor login platform uses cookies and similar tracking technologies to enhance your browsing experience and ensure the platform functions correctly on your device. Essential cookies are required for core functions such as keeping you logged in, remembering your preferences, and maintaining session security — these cannot be disabled without affecting platform functionality. We also use analytical cookies to understand how players navigate the platform, which pages are most visited, and where technical issues may arise, helping us continuously improve the service. You can manage your cookie preferences through your browser settings at any time; however, disabling certain cookies may limit your access to some features of the platform. We do not use third-party advertising cookies or allow external ad networks to track your behaviour across other websites. Any data collected through cookies is handled in accordance with this Privacy Policy and the Data Privacy Act of the Philippines. For a full list of the cookies we use and their purposes, please contact us at [email protected].

We may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine laws and regulations. When we make material changes, we will notify you via the email address or mobile number registered to your account, and the updated policy will be published on this page with a revised effective date. Your continued use of the pagcor login platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy. If you do not agree with the changes, you should stop using the platform and may request account closure by contacting our support team. We encourage you to review this page periodically so that you remain informed about how we protect your personal information. Previous versions of this Privacy Policy are available upon request by writing to [email protected]. The date shown at the top of this page always reflects when the policy was last revised.